Privacy Policy

Your privacy is very important to us. At Ray’s Heating & Air we have a few fundamental principles that we follow:

We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the on-going operation of our site.

Website Visitors

Like most website operators, Ray’s Heating & Air collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Ray’s Heating & Air’s purpose in collecting non-personally identifying information is to better understand how Ray’s Heating & Air’s visitors use its website. From time to time, Ray’s Heating & Air may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Ray’s Heating & Air also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Ray’s Heating & Air only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Ray’s Heating & Air’s websites choose to interact with Ray’s Heating & Air in ways that require Ray’s Heating & Air to gather personally-identifying information. The amount and type of information that Ray’s Heating & Air gathers depends on the nature of the interaction. For example, we may ask visitors who comment on our blog to provide a username and email address. Those who wish to receive Ray’s Heating & Air updates via email, we collect their name and emails. In each case, Ray’s Heating & Air collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Ray’s Heating & Air. Ray’s Heating & Air does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Ray’s Heating & Air may collect statistics about the behavior of visitors to its websites. For instance, Ray’s Heating & Air may monitor the most popular pages on this site or use spam screened by the Akismet service to help identify spam. Ray’s Heating & Air may display this information publicly or provide it to others. However, Ray’s Heating & Air does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Ray’s Heating & Air discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Ray’s Heating & Air’s behalf or to provide services available at Ray’s Heating & Air’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Ray’s Heating & Air’s websites, you consent to the transfer of such information to them. Ray’s Heating & Air will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Ray’s Heating & Air discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Ray’s Heating & Air believes in good faith that disclosure is reasonably necessary to protect the property or rights of Ray’s Heating & Air, third parties or the public at large. If you are a registered user of an Ray’s Heating & Air website and have supplied your email address, Ray’s Heating & Air may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Ray’s Heating & Air and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Ray’s Heating & Air takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Ray’s Heating & Air uses cookies to help Ray’s Heating & Air identify and track visitors, their usage of Ray’s Heating & Air website, and their website access preferences. Ray’s Heating & Air visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Ray’s Heating & Air’s websites, with the drawback that certain features of Ray’s Heating & Air’s websites may not function properly without the aid of cookies.

Business Transfers

If Ray’s Heating & Air, or substantially all of its assets were acquired, or in the unlikely event that Ray’s Heating & Air goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Ray’s Heating & Air may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Ray’s Heating & Air and does not cover the use of cookies by any advertisers.

Comments

Comments and other content submitted to Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, Ray’s Heating & Air may change its Privacy Policy from time to time, and in Ray’s Heating & Air’ sole discretion. Ray’s Heating & Air encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.